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Human Centred Design PART 2: Event Write-Up

Kathryn Dingle

We have attended a Human Centred Design workshop series run by Third Sector Lab and Jess Gildener. Learning from the first part is summarised here. This blog will cover the second workshop which focused on Human Centred Design: Tools for Ideating, Prototyping and Testing. Below are the highlights from this event and links to key resources! Jess covered a range of tools, including brainwriting, LEGO prototypes, storyboards and using PowerPoint for fast digital prototypes. I will explain more below! Jess’s favoured user design process is more like a Double Diamond process. The first workshop focused on ‘Discover’ and ‘Define,’ whilst… Read more “Human Centred Design PART 2: Event Write-Up”

Finding a locality for our next phase

Kathryn Dingle

My Best Life (MBL) is NPC’s collaborative project exploring tech solutions to the challenges young people face today. Based on what we’ve learned so far, we believe the first and most important challenge to pursue is in helping young people find the services and opportunities that are suited to them, based on their needs and interests, at the times when they need it most, and in ways that give them the control over what and how they choose to engage with services. To do so will involve mapping and codifying services and opportunities in new ways, which will help to… Read more “Finding a locality for our next phase”

Our approach for bringing in the right digital partner

Kathryn Dingle

The My Best Life team are in the middle of our tendering process to bring in a new digital agency to design and build a proof of concept for our service recommender. We wanted to share a little about our process for bringing in a digital agency. As always we are following Cast’s 10 digital design principles. The third principle is ‘build the right team,’ so we wanted to share how we are doing this to bring in a digital agency. Below I will outline our thought process and criteria for bringing the right agency into the project. What are… Read more “Our approach for bringing in the right digital partner”

We need a new digital partner!

Kathryn Dingle

My Best Life (MBL) is NPC’s collaborative project exploring tech solutions to the challenges young people face today. In 2019, My Best Life involved exploring early ideas and designing solutions that might enable young people to better access support. To tackle the challenge we brought onboard partners – Leap Confronting Conflict, UK Youth, The Mix, and Founders & Coders – to pool expertise in working with young people, creating digital services, and co-design. But most importantly, young people were and continue to be at the heart of the process and involved in key decisions. We explored the challenges of how… Read more “We need a new digital partner!”

User insights from phase 2

Kathryn Dingle

We started the current phase of My Best Life, thinking about the issue of young people not being able to access the support and opportunities they need to succeed.  By working young people in a focus group and during our remote design sprints, we have explored how we might make it easier for young people to find and access services.  How did young people engage with the problems? When exploring the ideas of making services easier to find online and making more services available to young people, the young people kept circling back to the issue of not being able… Read more “User insights from phase 2”

How young people access services

Kathryn Dingle

We started the current phase of My Best Life, thinking about the issue of young people not being able to access the support and opportunities they need to succeed and technology can help improve this. Online connectivity is a huge part of our lives, especially during the lockdown. We have the answers to most questions at our fingertips, but many young people struggle to get the support they need. We are interested in exploring how we might make it easier for young people to find and access services.  By working young people in focus groups and during our remote design… Read more “How young people access services”

Co-design needs to give back to all involved

Kathryn Dingle

The My Best Life project is working with young people, to create digital solutions for young people. Throughout the project young people have been at the centre of work and involved in key decisions. Young people have taken part in the focus groups, throughout the design sprints and in user testing sessions with our prototypes. The ideas, challenge and support from the young people have given us ideas that we would never have had otherwise. But we wanted to make sure we give back to the young people for their time. We have covered their time and expenses throughout the… Read more “Co-design needs to give back to all involved”
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Introduction to Miro resources

Kathryn Dingle

The My Best Life team have been running virtual design sprints. We decided to use online software Miro to run the sessions. Miro is the online collaborative whiteboarding platform that enables teams to work effectively together, from with digital sticky notes to planning and managing agile workflows. The software was new to the team, so we have created some resources to help everyone get up to speed. We wanted to share these resources, so that others can benefit from them too. Below are some quick resources that the team have created as an introduction to using MiroX. If you have… Read more “Introduction to Miro resources”

Top tips for running remote workshops

Kathryn Dingle

The My Best Life team have swiftly learning about running remote workshops using Miro and Zoom. Below are a few top tips on running sessions online. Top tips for preparing for a remote workshop Preparation is key: You need clear objectives and a clear process for the work. The layout of your work is crucial. Layout out the software as clearly as possible as you have less chance to see people struggling with something, especially if you are in breakout rooms or doing independent work. Include clear instructions: Include task instructions where possible, so people can refer back to them… Read more “Top tips for running remote workshops”

Introducing the team to Miro

Kathryn Dingle

The My Best Life team are running remote design sprints! So here is what we have been up to….. Last week, we ran our first design sprint session, using Miro, alongside a video chat using Zoom. Next week the real sprints start! Below I have captured some of my reflections/learning so far: Remote design sprints can work We are not the only ones to do this. People have been running remote design sprints for years. Whilst face-to-face is preferable, it can be done online using software like Miro and Mural. My Best Life is testament of this. Keep checkign back… Read more “Introducing the team to Miro”