Digital Thinking


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Our insights: using theory of change within an organisation

Kathryn Dingle

You might have seen from my previous post that NPC has been speaking to organisations about the opportunities and challenges of using of the Theory of Change and data to support learning. We are interested in exploring the question, what if there was a digital product and/or community to help people use a Theory of Change to learn and adapt throughout their organisation? We have been lucky enough to speak to a range of organisations about their experiences. We are interested in sharing these insights and getting your input on where we should go next. Insights about using a theory… Read more “Our insights: using theory of change within an organisation”

NPC needs you: influence our theory of change support

Kathryn Dingle

We are interested in exploring how a theory of change can support learning and adapting within organisations. Learning and adapting isn’t easy. What if there was a digital product and/or community to help people use a ToC to learn and adapt throughout their organisation? We’re doing some user research to understand the key opportunities and challenges facing the sector around measuring how you make a difference and using of the Theory of Change to support learning. This research will help guide our decision making on new digital products, tools or services. Can you help? We are looking to interview people… Read more “NPC needs you: influence our theory of change support”

Torchbox event: How to perfect remote user research

Kathryn Dingle

I was lucky enough to attend a free virtual event on called How to perfect remote user testing, hosted by Torchbox. The hosts Olly Willans and Luiza Frederico ran a Q&A style event. Below is a video and some of the highlights, insights and resources from this event. The event covered: How user research fits into the design process How to carry out key activities remotely: user interviews, user testing, user co-creation How to manage and communicate insights effectively Product management: how to make the right decisions Why do user research?  Olly started highlighting the importance of user research. He… Read more “Torchbox event: How to perfect remote user research”

Human Centred Design PART 2: Event Write-Up

Kathryn Dingle

We have attended a Human Centred Design workshop series run by Third Sector Lab and Jess Gildener. Learning from the first part is summarised here. This blog will cover the second workshop which focused on Human Centred Design: Tools for Ideating, Prototyping and Testing. Below are the highlights from this event and links to key resources! Jess covered a range of tools, including brainwriting, LEGO prototypes, storyboards and using PowerPoint for fast digital prototypes. I will explain more below! Jess’s favoured user design process is more like a Double Diamond process. The first workshop focused on ‘Discover’ and ‘Define,’ whilst… Read more “Human Centred Design PART 2: Event Write-Up”

Human Centred Design PART 1: Event Write-Up

Rose Anderson

I went to a virtual event on 30th September called Human Centred Design PART 1, hosted by Third Sector Lab and Jess Gildener, who has worked in and with charities and social enterprises for nearly 20 years. Below are the highlights from this event. In her introduction, Jess described herself as a ‘reformed perfectionist’ and argued in favour of aiming for work that is ‘okay’ rather than ‘perfect’. That way, you can make incremental improvements and focus on the perspective of your users and their needs (rather than the perspective of yourself and the effort you put into it). Jess… Read more “Human Centred Design PART 1: Event Write-Up”

We need Digital Collective Impact

Tris Lumley

NPC is a nonprofit organisation, whose mission is to help the social sector achieves its greatest potential. Helping the sector to harness the benefits of digital technology is, therefore, at the heart of our mission. Armed with decades of collective experience of trying to help nonprofit organisations build their capacity in areas like impact measurement, evaluation and governance, we believe there is a need for more ambitious thinking on digital technology than ‘Capacity-Building 101’. Collective Impact is a model that has gained significant ground since it was coined by FSG in 2011. There are significant and important critiques of the… Read more “We need Digital Collective Impact”

What’s wrong with digital in the social sector?

Tris Lumley

Digital technology promises tremendous potential benefits in every area of the social sector. It offers scale where services are often too limited to meet demand, and accessibility where products and services can be hard to find and reach. Perhaps most excitingly, digital technology can empower by giving people the information, advice, tools and connections they need, and letting them get on with making progress in their own lives. Just imagine the last time you needed to solve a problem where accessing information, services, guidance or support was part of the solution. My bet is it would have been a whole… Read more “What’s wrong with digital in the social sector?”

digital

Alex Green

How can we do digital better together?