What we did We’ll be holding a storyboarding meeting where we’ll discuss how to share our learning from My Best Life. We’ll be asking ourselves questions such as, “Which audiences are we targeting?” and, “What format will we use to reach them?” We’ve asked members of our Charity Steering Group to fill in a survey telling us what they liked and didn’t like about being involved in My Best Life. What we’re thinking about The insights from our last Young Person Steering Group have given us much to think about. We heard suggestions for new features to add to the… Read more “Weeknotes w/c 22 November 2021”

What we did We held an internal analysis session to review the feedback about the app that we’ve gathered from young people. We had our last (for now) Young Person Steering Group meeting! It was a chance to show off how far the app had come since its initial prototype, gather thoughts on what we should do next, and thank the young people involved for their contributions. What we’re thinking about In our analysis session, we listed the hypotheses we were hoping to test, gathered the feedback that seemed most relevant to each hypothesis, and then grouped the comments together… Read more “Weeknote w/c 1st November 2021”

Last week, we presented the My Best Life app to the Asset-Based Community of Practice within the Youth Fund Learning Network (YFLN), a network of youth organisations funded by Paul Hamlyn Foundation’s Youth Fund. This was an opportunity to share what My Best Life is all about, and to talk about the process we went through to develop the app as well as talking about the final product itself. This led to an interesting question-and-answer session about how the app could be scaled and who would like to be involved, with a lot of interest in the outcomes of the… Read more “Talking to Youth Organisations About My Best Life”

What we did We have been preparing for our internal analysis session. We will explore the results of the survey we sent to young people, and then think about what insights it would be useful to share with other people. We will also test a few ideas for presenting the data, to see if we can do more than just a blog post. What we’re thinking about We’re continuing to explore how we might improve the availability of charity service data. This project is called Signpost+. There are existing data standards* which focus on increasing the availability of local authority… Read more “Weeknote w/c 4th October 2021”

What we did We presented at a meeting of the Youth Fund Learning Network, a network of youth organisations funded by Paul Hamlyn Foundation. We shared what My Best Life is all about and talked about the process we went through to develop the app. This led to an interesting question-and-answer session about how the app could be scaled and who would like to be involved. We’ve been in conversation with those at Lambeth Council working on the Digital Hub. It was a chance to show them what we’re doing and explain the project to them, and we’ve been thinking… Read more “Weeknote w/c 27th September 2021”

Looking to access services When accessing services young people have two main routes: to look for recommendations from people they trust or for recommendations online. Read more in my previous post. However, regardless of the route they take they will still look into the org to see if it right for them. They will end up online (on the website or social media accounts).   Searching online One of the major barriers for young people is creating to pick the right option for them. This is due to not having clear information. When searching online young people are looking to find… Read more “Insights: Ensuring young people can access the right support”

What we did We’re continuing to input data from our user testing interviews and focus groups into the analysis framework. We’re also liaising with UK Youth to arrange more interviews. We’ve created a feedback survey for the young people who took part in the My Best Life process, through the Young Person Steering Group and the user testing interviews. The survey will ask them what they liked and didn’t like about the process to create the app, and how they feel about the final product. We’ll be distributing the survey to young people soon. What we’re thinking about Last week,… Read more “Weeknote w/c 20th September 2021”

What we did We caught up with Lambeth Council, who are keen to push the app forward to ensure it is reaching the young people who need it. We’re continuing to input the data from our user testing interviews so far into our analysis framework. We’re also in touch with UK Youth to see if we can arrange a few more interviews. We caught up with Frog Systems about the signposting software. We discussed the functionality and cost for use of the software. We are still in conversations about the software, but currently the signposting is based on organisations, rather… Read more “Weeknote w/c 6th September 2021”

What we did This week has seen us sorting out some admin to make the analysis of young people’s feedback easier. Some of our notes from user testing interviews are saved in different locations, so we’ve been bringing everything together in one spreadsheet. What we’re thinking about We’re going to contact (through UK Youth) all the young people who have been part of the My Best Life programme in some way—in design sprints, focus groups, user testing, etc.—to ask if they would like to share their thoughts on their involvement with us. After telling them about the app’s launch and… Read more “Weeknote w/c 16th August 2021”