My Best Life


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Defining and choosing a user group – who do we mean by ‘young people’?

Charlotte Lamb

So far on this project, we have been talking about ‘young people’. But this is a broad definition. For a start, there are millions of young people! ‘young people’ does not specify an age group. A child is anyone under the age of 18. The United Nations considers anyone between the ages of 15 – 24 a ‘youth’. But charities working with young people in the UK help young people in much more varied age ranges. Then we have been asking ourselves – do we mean all young people? Or are we seeking to work with those who have specific… Read more “Defining and choosing a user group – who do we mean by ‘young people’?”

How are we doing user involvement?

Kathryn Dingle

Since launch, we have been squirrelled away writing a research proposal for the project. We have been trying to involve partners but it is hard to engage people when they don’t know what they are engaging with. We are now putting together a research proposal to help answer some of the questions we have been struggling to grapple with. Today, I have been using some great NPC reports to explore our approach to user involvement (Watch this space!) Here are the reports I have been using: Make it count: Why impact matters in user involvementĀ  Implementing and evaluating co-design: A… Read more “How are we doing user involvement?”

Talking to funders about failure

Charlotte Lamb

It is hard to talk about failure: what hasn’t worked, what didn’t go so well, and when you had regroup and change tactic. For many grantees, it can feel particularly hard to talk to their funders about this. I think sometimes there is a feeling that you want to impress, you want to assure that things are going well, and you don’t want to scare them away. That’s why its so valuable when a funder accepts that this is part of the process, sees it as valuable learning, and encourages grantees to share this. We are grateful to the Paul… Read more “Talking to funders about failure”

What’s the point of working in the open?

Charlotte Lamb

The MBL team are trying to follow CAST’s Digital Design Principles. One of them is ‘be open’. We started NPC Labs to do just that. Through it we want to share our learning, so others can build on it and learn from our mistakes. It’s also about being transparent, so others can feedback on our work, and improve it. But being open is also about listening. We are keen to hear from you – what are you working on? what have you learnt? what do you think of our work?… Read more “What’s the point of working in the open?”

You don’t need a formal partnership to collaborate

Charlotte Lamb

Collaboration was always going to be key for the second phase of My Best Life. My experience of collaboration has often been through a formal partnership between certain organisations. When we set out, I had this in mind – and it is still a possibility. But when we started to go down that route, we realised it was too early to form a partnership. We didn’t have a clear enough objective. At the same time, we wanted to define our objective collectively. It seemed like a catch 22! But then we thought – you don’t need a formal partnership to… Read more “You don’t need a formal partnership to collaborate”

Go/No-Go criteria for launch

Kathryn Dingle

Today we were discussing GO/No-go criteria for this subdomain. A few things that came up were: Analytics – do we really need Google Analytics? We decided not to. We care about GDPR and want to only collect essential information about our users. We don’t want your data to be tracked or your personal information to be stored, so we have decide to opt for more ethical analytics, Fathom Analytics (other options are available, such as Simple Analytics by WordPress, but Fathom was the most suitable for our needs.) What do we actually care about when collecting data from users? We… Read more “Go/No-Go criteria for launch”
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When can services be digital? When do they have to be ‘in real life’?

Charlotte Lamb

People in the digital and youth space are wondering in what context, for what services, and with what characteristics could services for young people be digital? On the flip side, where will only a face to face intervention do? As a sector, do we have a good idea of this? What is your experience? Please share!… Read more “When can services be digital? When do they have to be ‘in real life’?”